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Privacy Policy – VR / Trivia Monsters

To request your user data, please fill out the form here or contact Skill Prepare today at team@skillprepare.com

Privacy Policy

Last updated: November 11, 2024

Welcome to Trivia Monsters by Skill Prepare! We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and protect your data when you use Trivia Monsters, a VR multiplayer game that connects players through Photon Network technology. By playing Trivia Monsters, you agree to the practices described in this policy.

1. Introduction

This Privacy Policy details our practices regarding the collection, use, and sharing of your information while using Trivia Monsters. It also explains your rights related to your personal data, how we protect it, and how to reach us with any concerns.

2. Definitions

  • Account: A unique profile created for you to access Trivia Monsters.
  • Company: Skill Prepare, located at 500 Buford Hwy Suite 1001-4, Suwanee, GA 30024.
  • Device: Any digital device, such as a VR headset, computer, or mobile phone, used to access Trivia Monsters.
  • Personal Data: Information that identifies you as an individual (e.g., email address, username).
  • Photon Network: Third-party network service providing the multiplayer functionality in Trivia Monsters.
  • Service: Refers to the Trivia Monsters game.
  • Usage Data: Information collected automatically, such as session length, gameplay data, or device type.

3. Information We Collect

We collect various types of data to provide you with a safe and seamless experience on Trivia Monsters, especially for the multiplayer aspect of the game.

A. Personal Data

We may collect and store:

  • Email Address: To create and manage your account.
  • Username: Displayed to other players in multiplayer sessions.
  • Game Preferences: Information you provide to personalize your experience.

B. Usage Data

Usage Data is collected automatically and may include:

  • Device Information: Type, unique identifiers, operating system, and IP address.
  • Gameplay Data: Time spent in the game, actions taken, levels completed, and interactions within multiplayer sessions.
  • Photon Network Data: Connection stability, latency, and multiplayer performance to enhance your experience and troubleshoot network issues.

C. Diagnostic and Performance Data

Collected to improve functionality and fix issues, including:

  • Crash Logs: Information on software or connectivity errors.
  • Performance Metrics: Data to analyze how well Trivia Monsters runs across various devices and connections.

4. How We Use Your Data

We use your data for the following purposes:

  1. To Provide the Service: Enable the core functionalities of Trivia Monsters, including gameplay, multiplayer features, and account management.
  2. Account Management: Allow you to register, log in, and maintain a personalized experience within the game.
  3. Photon Network Integration: Photon Network data helps optimize the multiplayer experience by tracking real-time interactions, connection stability, and in-game latency.
  4. Game Improvement and Analysis: Usage and diagnostic data allow us to monitor trends, troubleshoot issues, and improve gameplay experiences.
  5. Security Enhancements: We use data to protect your account and ensure the Service’s security, including detecting unauthorized access and enhancing our security protocols.
  6. Communications: Notify you of in-game updates, changes, or special events. We may also contact you about account-related matters or support requests.
  7. Personalization: Provide tailored experiences, suggestions, or gameplay based on your preferences and past interactions.

5. Sharing Your Data

To provide the best experience, we may share your data under certain circumstances:

A. With Photon Network
Data essential for multiplayer gameplay, like connection data and performance metrics, is shared with Photon Network to maintain stable connections and improve multiplayer experiences.

B. Service Providers
We may use third-party service providers to assist with data processing, user support, and analytics.

C. Business Transfers
If Skill Prepare undergoes a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

D. Other Players
Your username and certain gameplay data may be visible to other players in multiplayer sessions to enhance the social aspects of Trivia Monsters.

E. With Your Consent
If there are additional purposes, we may share your data with your explicit consent.

6. Data Security

We prioritize the security of your data. Although no method is entirely secure, we use best practices to safeguard your information from unauthorized access or disclosure.

We employ:

  • Encryption: Secure transmission of data across networks.
  • Access Controls: Restricted access to sensitive data to prevent unauthorized access.
  • Security Monitoring: Continuous monitoring for potential security risks and data breaches.

However, as with any digital service, please be mindful that no online data transmission or storage solution is entirely secure.

7. Retention of Data

We retain your data only as long as necessary for the purposes stated in this Privacy Policy, including legal obligations, dispute resolution, and enforcement of agreements. Usage Data, if needed for game improvement and troubleshooting, may be kept longer.

8. Children’s Privacy

Trivia Monsters is not intended for users under 13. We do not knowingly collect information from children under 13. If you believe a child has provided us with Personal Data, please contact us immediately, and we will take steps to delete the information.

9. International Data Transfers

Your data may be processed outside of your home country, where data protection laws may differ. By using Trivia Monsters, you consent to the transfer of your data to these locations. We ensure that your data is treated securely and in compliance with this Privacy Policy.

10. Your Privacy Rights

Depending on your location, you may have rights over your Personal Data, including:

  • Access and Correction: The ability to view, update, or delete your data within your account settings. If you need assistance, contact us.
  • Data Deletion: You may request the deletion of your data if it’s no longer necessary.
  • Consent Withdrawal: Withdraw consent for data processing when applicable, noting that this may impact your experience in Trivia Monsters.

11. Links to Other Websites

Trivia Monsters may contain links to third-party websites, which are not governed by this Privacy Policy. We recommend reviewing their privacy policies, as we are not responsible for their practices.

12. Updates to This Privacy Policy

This Privacy Policy may be updated occasionally to reflect changes in our practices, legal requirements, or service improvements. You’ll be notified of major updates through in-game notifications or by email. We encourage you to review this policy periodically for the latest information.

To request your user data, please fill out the form here or contact Skill Prepare today at team@skillprepare.com